Tutorials
We designed HangZone Care to have an easier learning curve than any other home care software. The videos below will help you master the software as quickly as possible. If you’re not a HangZone Care user yet, this is good chance to check out the software in action. All of our tutorials and playlists are available on the HangZone Care YouTube Channel.
* If you set a video to full screen, give it few seconds to scale up. 4K resolution is supported, so you don’t miss any details!
First Steps
This HZCare tutorial explains what to do when you login to the software for the first time.
Add Client
This HZCare tutorial shows how to add a client, as well as all of the additional functionality in the Client Section.
Add Caregiver
This HZCare tutorial shows how to add a caregiver, as well as all of the additional functionality in the Caregiver Section.
Schedule Page
This HZCare tutorial examines the various schedule layouts and makes a quick edit on the main schedule page.
Create Appointment
This HZCare tutorial creates an appointment and schedules a caregiver for the new appointment.
Schedule Multiple Appointments
This HZCare tutorial shows how to assign a caregiver to multiple appointments at once. It also covers how to edit multiple appointments at the same time.
Rate Management
This HZCare tutorial shows how to set the rates for your appointments. The video covers rates for caregiver categories, as well as more granular rate controls.
Process Time Cards
This HZCare tutorial demonstrates how to process time cards for the week and generate invoices for clients.
Payment Entry
This HZCare tutorial shows how to record a check from a client to update the client’s balance.
Invoice Adjustment and Write Off
This HZCare tutorial shows what to do if you need to make an adjustment after posting invoices. The video also covers how to write off an invoice as uncollectible.
Admin
This HZCare tutorial walks through all of the options in the Admin section. There’s a lot here, and you don’t need to know everything, but this is a good reference.
Lead Client Creation and Follow-Up
This HZCare tutorial adds a new prospective client in the pipeline and shows how to manage follow-ups.
Lead to Active Client
This HZCare tutorial demonstrates how to convert a lead client’s profile to the Client Section when you land a new client.
Messaging
This HZCare tutorial covers how the office and caregivers can communicate using HZCare and HZCaregiver.
Check-In Section
This HZCare tutorial shows how to view caregiver check-ins and checklists. The video also covers billable hour adjustments based on check-in times.
Required Document Upload
This HZCare tutorial uploads a document for a caregiver and links it to a caregiver requirement.
Payroll
This HZCare tutorial shows how to export data for use in various third party payroll software.
Checklist
This HZCare tutorial demonstrates how to create checklists (also known as activity logs or ADLs) for your caregivers to fill out during appointments.
HZCaregiver Check-In and Checklist
This HZCaregiver tutorial shows how caregivers check in to an appointment and complete a checklist.
HZCare Client Portal
This tutorial demonstrates how to use the HZCare Client Portal. The video covers the initial login, the schedule, and how to make payments.